At H&H Western New York, we take your privacy very seriously. This privacy policy explains how we collect, use, disclose, and protect your personal information when you use our website.

Information We Collect

When you visit our website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the site, and information about how you interact with the site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:

• “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier.
• “Log files” track actions occurring on the site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
• “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the site.

When you interact with our website, we may also collect information about your location, how you found our website, and other information that you provide to us.

How We Use Your Information

We use the information that we collect to operate and improve our website, to communicate with you, to personalize your experience, and for other purposes that we may disclose to you from time to time.

We may also share your information with third-party service providers who help us to operate our website and provide services to our customers. For example, we may use a third-party shipping provider to ship products to you.

We will not sell your information to third parties without your consent.

Your Choices

You have the right to opt-out of certain types of information collection and use. For example, you can choose to disable cookies in your web browser or use an ad-blocker to prevent certain types of tracking.

Additionally, you can choose to not provide certain information to us. However, if you choose not to provide certain information, you may not be able to use certain features of our website.

Data Retention

We will retain your information for as long as necessary to provide you with our services and as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Security

We take reasonable measures to protect the information that we collect from loss, misuse, and unauthorized access, disclosure, alteration, and destruction.

Changes to Our Privacy Policy

We may update our privacy policy from time to time. When we make changes to our privacy policy, we will post the updated policy on our website and revise the “last updated” date at the top of this page.

Contact Us

If you have any questions or concerns about our privacy policy or the way that we collect and use your information, please contact us.